FAQ

Welcome to the Urban Studio Creations FAQ! Here you'll find answers about our graphic t-shirts, from premium materials to eco-friendly production. Whether you're curious about sizing, sustainability, or care instructions, we've got you covered. Discover how our unique designs help you express your individuality, one t-shirt at a time!

Product Information

What kind of t-shirts does Urban Studio Creations offer?

Urban Studio Creations specializes in high-quality graphic t-shirts featuring:

Each design is carefully crafted to help you express your unique style while maintaining our commitment to sustainability.

What materials are Urban Studio Creations t-shirts made from?

Our t-shirts are crafted from premium materials:

  • 100% Airlume combed and ring-spun cotton
  • Soft, breathable fabric for all-day comfort
  • Durable construction for long-lasting wear
  • Eco-friendly materials from Bella+Canvas

All materials are chosen for both comfort and environmental responsibility.

What makes Urban Studio Creations different from other t-shirt brands?

Urban Studio Creations stands out through:

  • Unique, artist-designed graphics
  • Eco-friendly production practices
  • Premium quality materials
  • Commitment to sustainability
  • Tree planting initiative

Each t-shirt represents our dedication to style, quality, and environmental responsibility.

Sizing and Fit

How do I choose the right size for my Urban Studio Creations t-shirt?

To find your perfect fit, follow these steps:

  • Lay your favorite t-shirt flat
  • Measure chest width (armpit to armpit)
  • Measure length (shoulder to bottom hem)
  • Compare with our size chart

T-Shirt Size Chart Measurements:

  • Small: 18" width × 28" length
  • Medium: 20" width × 29" length
  • Large: 22" width × 30" length
  • XL: 24" width × 31" length
  • 2XL: 26" width × 32" length
  • 3XL: 28" width × 33" length

Pro Sizing Tips:

  • Our unisex t-shirts are true to size
  • Women: Size down for a fitted look
  • Men: Choose your regular size
  • Want a relaxed fit? Size up
  • Between sizes? Go larger for comfort
  • 100% cotton may shrink slightly

How should I care for my Urban Studio Creations t-shirt to maintain quality?

To keep your t-shirt looking great:

  • Turn inside out before washing
  • Wash in cold water with similar colors
  • Use gentle cycle and mild detergent
  • Air dry or tumble dry on low heat
  • Iron inside out if needed

Following these care instructions ensures long-lasting color and shape retention.

Ordering and Shipping

How long does shipping take for Urban Studio Creations t-shirts?

We offer reliable shipping options:

  • Canada: 2-5 business days. Free shipping on orders over $100 CAD
  • United States: 5-7 business days. Free shipping on orders over $75 USD

Shipping Policy

Can I track my Urban Studio Creations order after purchase?

Yes, tracking your order is easy:

  • Receive tracking number via email after shipping
  • Monitor delivery status in real-time
  • Updates at each shipping milestone
  • Estimated delivery date provided

Contact customer service if you need additional tracking assistance.

Which payment methods are accepted at Urban Studio Creations?

We accept multiple secure payment options:

  • Major credit cards (Visa, MasterCard, American Express)
  • Digital wallets (Apple Pay, Google Pay)
  • PayPal
  • Shop Pay

All transactions are protected with SSL encryption.

Returns and Customer Service

What is Urban Studio Creations' return policy for t-shirts?

Our customer-friendly return policy includes:

  • 30-day return window from delivery
  • Full refund or free replacement for defective items
  • Simple return process through customer service
  • Photo documentation required for quality issues

Contact us immediately if you experience any issues with your order.

Refund Policy

Can I change or cancel my t-shirt order at Urban Studio Creations?

Order modifications and cancellations:

  • Contact us immediately after placing your order
  • Changes possible within 1 business day before production
  • Orders in production cannot be modified or cancelled
  • We'll do our best to help with urgent requests

Note: Production typically starts 1-2 business days after ordering.

Sustainability and Ethics

How does Urban Studio Creations support environmental sustainability?

Our commitment to the environment includes:

  • One tree planted for every order over $70 CAD / $50 USD
  • Print-on-demand model to eliminate waste
  • Partnership with eco-conscious manufacturer Bella+Canvas
  • Water-conservation manufacturing practices

Are Urban Studio Creations t-shirts ethically manufactured?

Yes, all our t-shirts are ethically made through our partnership with Bella+Canvas:

  • No-sweatshop manufacturing
  • Fair wages for all workers
  • Safe working conditions
  • Ethical labor practices
  • North American production facilities

Store Locations and Availability

Where can I find Urban Studio Creations t-shirts in stores?

Urban Studio Creations is an exclusive online store:

This direct-to-consumer model helps maintain quality and keep prices affordable.

Updates and Community

How can I stay updated about new Urban Studio Creations designs and offers?

Stay connected with Urban Studio Creations:

  • Follow our social media for latest designs
  • Subscribe to newsletter for special discounts

Visit our community page Sign up

  • Bella+Canvas Logo

    Eco-Friendly by Design

    Our eco-friendly print-on-demand process means each t-shirt is made only when you order, avoiding overproduction. Produced by Bella+Canvas, our tees support a green mission, using 7 times less water than typical manufacturers and generating almost zero waste.

    Learn More About Bella+Canvas Eco-Friendly Process

  • The Good API Logo

    Plant a Tree with Every Purchase

    For every purchase of $70 CAD or more, theGoodAPI plant a tree on your behalf! Want to do more? Add $2 CAD to plant two extra trees. While our t-shirts are eco-friendly, shipping isn’t fully green. This initiative helps us to reduce our carbon footprint.

    Learn more about theGoodAPI and Eden Reforestation Projects

Woman with designed t-shirt

Find the Perfect Piece

Discover our eco-friendly collection of unique designs that speak your truth and set you apart. Free shipping over \$100 + 20% off your first order.

Available for shipping across Canada and the US.

Shop now